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Technical Support Analyst - 24/7 Operations

GlobalLogic is hiring Technical Support Analysts in Gurgaon for freshers with SQL & Python skills.

GlobalLogic logoCompany: GlobalLogicLocation: GurgaonExperience: 0 - 1 Year (Freshers)
GlobalLogic logo

GlobalLogic

Verified Employer & Official Hiring Drive
Company NameGlobalLogic logoGlobalLogic
Job LocationGurgaon
Work ModeOn-site
Experience Required0 - 1 Year (Freshers)
QualificationBachelor's degree in CS, IT, or related field
Batch2025 Batch, 2026 Batch, Experienced
SalaryCompetitive salaries + Medical Insurance + Bonus
Last DateRolling / not specified

Job Description

GlobalLogic is hiring Technical Support Analysts in Gurgaon for freshers & 0-1 year exp with strong SQL and Python skills in 24/7 operations.

Eligibility Criteria & Experience

Bachelor's degree in Computer Science, Information Technology, or related field.

0-1 year of experience in a technical support role.

Strong proficiency in SQL for database querying and analysis.

Working knowledge of Python programming language.

Ability to thrive in a 24x7 rotational shift environment.

Role Overview & Key Responsibilities

Investigate, diagnose, and resolve complex technical support issues.

Perform root cause analysis and implement solutions to prevent recurrence.

Create and maintain technical documentation and knowledge base articles.

Apply SQL skills for data querying, analysis, and troubleshooting.

Required Technical & Soft Skills

Technical: SQL database querying, Python scripting, Data visualization, Root cause analysis.

Soft Skills: Exceptional analytical thinking, High-pressure environment adaptability.

Important Notes & Details

Work Mode: On-site | Location: Gurgaon.

Shift: 24x7 rotational shifts (Morning, Evening, Night).

Required Skills

  • SQL
  • Python Scripting
  • Data Visualization
  • Technical Support
  • Troubleshooting
  • Root Cause Analysis

How To Apply

Review eligibility, prepare your resume, verify the official source, and apply before the deadline.

Apply For This Job
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Interview Preparation & Career Tips

To maximize your chances of getting shortlisted for GlobalLogic (Technical Support Analyst - 24/7 Operations):

  • Tailor your resume with relevant skills: SQL, Python Scripting, Data Visualization, Technical Support, Troubleshooting, Root Cause Analysis.
  • Prepare for technical assessment rounds by practicing Data Structures, Algorithms, and Object-Oriented Programming (OOP) concepts.
  • Highlight hands-on projects and open-source contributions on your GitHub profile and LinkedIn.
  • Apply early via the direct official corporate application link to beat automated ATS cutoffs.

Frequently Asked Questions (FAQ)

Who is eligible for GlobalLogic - Technical Support Analyst - 24/7 Operations?

Candidates with qualifications in Bachelor's degree in CS, IT, or related field from 2025 Batch, 2026 Batch, Experienced passout batches are eligible to apply, provided they meet the experience requirement of 0 - 1 Year (Freshers).

What is the work mode and location for this role?

This position is located in Gurgaon with a work mode of On-site.

Is this an official career portal application link?

Yes, CarrierHubAI provides 100% direct official career portal links (corporate portals, Greenhouse, Ashby, Workday, Oracle Cloud) without any third-party redirects or aggregator fees.

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