Associate - Customer Service
Genpact Off Campus Hiring for Customer Service Associates (0-2 years experience) in Hyderabad. Non-voice/voice support, account recovery, and client operations.
Company: GenpactLocation: HyderabadExperience: Freshers / 0 to 2 YearsGenpact
Verified Employer & Official Hiring DriveGenpactJob Description
Genpact is hiring Customer Service Associates in Hyderabad (Work from Office).
*💼 Role Details:* - Company: Genpact - Role: Associate - Customer Service - Location: Hyderabad, Telangana (Work from Office) - Eligibility: Any Graduate (Freshers & 0-2 years experience eligible)
*🛠️ Key Responsibilities:* - Respond to customer queries, support data collection for account recovery, and troubleshoot issues. - Maintain deep knowledge of client processes and escalate product bugs effectively.
*🎯 Required Skills:* - Excellent written English proficiency, analytical mindset, and customer-centric approach.
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How To Apply
Review eligibility, prepare your resume, verify the official source, and apply before the deadline.
Interview Preparation & Career Tips
To maximize your chances of getting shortlisted for Genpact (Associate - Customer Service):
- Tailor your resume with relevant skills: technical skills & core fundamentals.
- Prepare for technical assessment rounds by practicing Data Structures, Algorithms, and Object-Oriented Programming (OOP) concepts.
- Highlight hands-on projects and open-source contributions on your GitHub profile and LinkedIn.
- Apply early via the direct official corporate application link to beat automated ATS cutoffs.
Frequently Asked Questions (FAQ)
Who is eligible for Genpact - Associate - Customer Service?
Candidates with qualifications in Any Graduate from 2024 Batch, 2025 Batch, 2026 Batch passout batches are eligible to apply, provided they meet the experience requirement of Freshers / 0 to 2 Years.
What is the work mode and location for this role?
This position is located in Hyderabad with a work mode of On-site.
Is this an official career portal application link?
Yes, CarrierHubAI provides 100% direct official career portal links (corporate portals, Greenhouse, Ashby, Workday, Oracle Cloud) without any third-party redirects or aggregator fees.
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