IT Customer Service New Associate
Accenture is hiring IT Customer Service New Associates in Hyderabad for 24/7 US shift non-voice support.
Company: AccentureLocation: HyderabadExperience: 0 - 1 Year (Freshers)Views: 0Accenture
Verified Employer & Official Hiring DriveAccentureJob Description
Accenture is hiring IT Customer Service New Associates in Hyderabad for customer query resolution, non-voice email/chat support, and incident management.
DeloitteExecutive - Full Stack Development
Eligibility Criteria & Experience
Any Graduation (0 to 1 year experience).
Excellent written and spoken English skills.
Functional knowledge of CRM solutions and MS Excel.
Typing speed: 25 words per minute with 85% accuracy.
Willingness to work mainly US shifts in a 24/7 environment with shift rotations.
DeloitteAssociate Analyst - Cloud Infrastructure
Role Overview & Key Responsibilities
Manage/resolve customer queries via non-voice interactions (email, web, chat).
Handle escalations and complaints of dissatisfied customers giving best resolutions.
Close faults and complaints within defined SLAs.
Record, diagnose, troubleshoot, resolve or assign incidents and service requests.
AmazonCentral Operations Support Executive
Required Technical & Soft Skills
Technical: CRM solutions, MS Excel, Non-Voice incident management, 25 WPM typing speed.
Soft Skills: Excellent written and spoken English, Strong comprehension, Customer empathy.
MyntraApprentice
Important Notes & Details
Work Mode: On-site | Location: Hyderabad.
Shift: Rotational US shifts in a 24/7 environment.
Required Skills
- Customer Support
- CRM Solutions
- MS Excel
- Non-Voice Support
- Telecom Domain
- Typing (25 WPM)
MyntraApprentice
How To Apply
Review eligibility, prepare your resume, verify the official source, and apply before the deadline.
FAQ
Who can apply?
Any Graduation candidates from 2024 Batch, 2025 Batch, 2026 Batch batches can apply if they match the role requirements.
Is this suitable for freshers?
Yes, this listing is curated for freshers or early-career candidates unless the post mentions otherwise.
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